Hospital Policies

Appointment Policy :

Walk-in clients are welcome, however appointments are preferred. Emergency cases shall always receive top priority followed by Patients with previously scheduled appointments.

PLEASE NOTE: State laws prohibit a veterinarian from dispensing or prescribing legend ( prescription) medications without prior examination of your animal and current knowledge of your animal's health. State law also prohibit a veterinarian from filling a prescription ordered by another veterinarian.

California Code of Regulation CVMA ( California Veterinary Medical Association

Title 16 Section 2032.1 Business and Professional Code/ Section 4051(a)

Patient Arrival Policy :

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area.

All cats must be presented in a appropriate cat carrier or on a leash.

Payment Policy : :

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area.

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, cash, debit cards and personal checks. We also accept CREDIT CARE client payment. If you would like to find out more information about this option please go to our PAYMENT OPTIONS page - you will find a link there for this service.